Privacy Policy

Last Updated: January 2024

1. Introduction

Shings Insurance Brokers (Pty) Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or information about our services
• Complete forms on our website
• Contact us via phone, email, or other means
• Subscribe to our newsletter

This information may include:

• Name and contact details (email, phone number, address)
• South African ID number or date of birth
• Employment and income information
• Information about assets to be insured
• Health information (for life and health insurance)
• Banking details (for premium payments)

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide insurance quotes and services
• Process your insurance applications
• Communicate with you about your enquiries
• Send you relevant information about our products
• Comply with legal and regulatory requirements
• Improve our website and services
• Prevent fraud and ensure security

4. Sharing Your Information

We may share your information with:

• Insurance providers: To obtain quotes and process applications
• Service providers: Who assist us in operating our business
• Regulatory bodies: As required by law
• Professional advisors: Such as lawyers and accountants

We will never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: